Privacy policy

Welcome to Norma Stockholm! Your privacy is important to us.
This Privacy Policy outlines how we collect, use, and protect your personal information when you visit normastockholm.com and make a purchase.

1. Information We Collect
When you use our website, we may collect the following types of personal information:

  • Contact details (name, email address, phone number, shipping/billing address)

  • Payment details (processed securely by third-party payment providers)

  • Order history and purchase details

  • Technical data (IP address, browser type, device information, cookies)

  • Any information you provide when contacting us

2. How We Use Your Information
We use your personal information for the following purposes:

  • To process and fulfill orders

  • To provide customer support and respond to inquiries

  • To send updates regarding your order status

  • To personalize your shopping experience

  • To improve our website and services

  • To comply with legal obligations

3. How We Protect Your Information
We take appropriate security measures to protect your personal data from unauthorized access, loss, or misuse. Our website uses SSL encryption, and we work with reputable third-party payment providers to ensure secure transactions.

4. Sharing of Information
We do not sell or rent your personal information. However, we may share it with:

  • Payment processors to complete transactions

  • Shipping providers to deliver your order

  • Service providers that help us operate our business (e.g., analytics tools, marketing platforms)

  • Legal authorities if required by law

5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies help us analyze traffic, remember preferences, and provide relevant advertisements. You can manage cookie settings in your browser.

6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:

  • Access, update, or delete your personal information

  • Withdraw consent for marketing emails

  • Request a copy of the data we hold about you

  • Object to certain types of data processing

To exercise these rights, contact us at norma@normastockholm.com.

7. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.

8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy policies or practices.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our website implies acceptance of the updated policy.

10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at norma@normastockholm.com.

Thank you for trusting Norma Stockholm with your personal information!

Last updated: 2025.04.24