Terms & conditions

Welcome to Norma Stockholm!
These Terms and Conditions govern your use of our website, normastockholm.com, and your purchase of products from our webshop. By using our site and making a purchase, you agree to be bound by these terms. Please read them carefully.

1. General Information
Norma Stockholm is operated by Norma Stockholm. If you have any questions, you can contact us at norma@normastockholm.com.

2. Orders & Payments

  • All prices on our website are listed in SEK and include applicable taxes unless stated otherwise.

  • We accept the following payment methods:
    - Credit card
    - PayPal
    - ShopPay
    - ApplePay
    - Klarna

  • Once an order is placed, you will receive an order confirmation via email. This does not guarantee acceptance of the order.

  • We reserve the right to cancel or refuse any order due to unforeseen circumstances, such as stock unavailability or incorrect pricing.

3. Shipping & Delivery

  • We currently ship to Sweden (for international orders please contact us by email).

  • Estimated delivery times vary based on location and shipping method.

  • Norma Stockholm is not responsible for delays caused by couriers or customs.

  • Customers are responsible for any customs duties or import taxes that may apply.

4. Returns & Refunds

  • We accept returns within 14 days of delivery, provided that the product is unused and in its original packaging.

  • To initiate a return, contact us at norma@normastockholm.com.

  • Refunds will be processed within 7 business days after receiving the returned item.

  • Shipping costs for returns are the responsibility of the customer unless the product is defective or incorrect.

5. Intellectual Property

  • All content on normastockholm.com, including images, text, and logos, is the property of Norma Stockholm and may not be used without permission.

6. Liability & Disclaimers

  • We strive to provide accurate product descriptions and pricing, but errors may occur.

  • Norma Stockholm is not responsible for indirect or consequential damages resulting from the use of our products or website.

  • Our liability is limited to the purchase price of the product.

7. Privacy Policy

  • Your personal information is handled in accordance with our Privacy Policy, which can be found [insert link to privacy policy].

8. Changes to Terms & Conditions

  • We reserve the right to update these terms at any time. Changes will be posted on this page, and continued use of our site constitutes acceptance of the updated terms.

9. Governing Law

  • These Terms and Conditions are governed by the laws of Sweden and any disputes will be resolved in the courts of Sweden.

By using our website and making a purchase, you acknowledge that you have read and agreed to these Terms and Conditions.

Thank you for shopping with us!


Last updated: 2025.04.24